• Disability Claims Assistant Creditor

    Job Location CA-QC-Montreal
    Posted Date 2 weeks ago(5/10/2018 4:40 PM)
    Job ID
    Great West Life
    Job Category
    Job Type
    Full Time
    Job Industry
    Financial Services and Banking, Insurance
    Career Level
    Entry Level, Experienced
    Posted End Date
  • Job Description

    Position Overview:


    The incumbent is responsible for assisting the Disability Claims Management teams with new and ongoing disability claims in keeping with predetermined turnaround times. This position will allow the Case Managers to increase their focus on claims management, as the incumbent’s primary responsibilities are specific to administration tasks.


     Job Duties & Responsibilities:

    • Responsible for timely claims set up, including summary sheets, and new mail entry
    • Responsible for timely generation of Claims follow-up correspondence
    • Responsible for timely generation and distribution of overpayment correspondence
    • Responsible for accurate and timely benefit payment calculations
    • Support Accounting Claims Functions: bank draft deposits, manual cheques, invoice payments

    Basic Skills:

    • Proven exceptional communication (written/verbal) skills
    • Proven dedication to predetermined turnaround service levels
    • Problem solving skills
    • Proven exceptional organizational skills with the ability to manage several tasks at the same time

    Education & Work-Related Experience:


    • Post-secondary education in health or business administration preferred
    • experience in health and/or business environment preferred

     Computer, Systems and Technology Knowledge:


    • Excellent keyboarding and computer skills
    • Exceptional data entry skills
    • Software (i.e. Microsoft Office)

    Communication Skills:


    • Proven effective written/oral communication with internal and external clients
    • Organize and prioritize incoming information, keeping co-workers updated
    • Ability to deal effectively with difficult clients and customers

    Degree of Confidentiality:


    • All claim medical, personal and financial information protected in accordance with company guidelines. Familiarity with Privacy Guidelines required

    Work Environment & Effort


    • Team environment at all times but also works well independently
    • Ability to work in a fast-paced environment
    • Ability to work under fluctuating and/or high-pressure situations

    Great West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days. If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential


    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed