• Operations Coordinator

    Job Location CA-ON-Thunder Bay
    Posted Date 2 weeks ago(9/28/2018 3:06 PM)
    Job ID
    London Life
    Job Category
    Job Type
    Temporary Full Time
    Job Industry
    Financial Services and Banking, Insurance
    Career Level
    Posted End Date
  • Job Description

    This is a 1 year contract opportunity


    This administrative role within Freedom 55 Financial ensures all regular daily office functions are accomplished, while supporting our valued clients and Financial Centre Advisors. This role will also be accountable for the daily compliance support functions (ie. Quadrus branch file).  They will work in close partnership with the regional support coordinator, as well as the Regional Sales Support Manager.


    In addition to general administration, this role also provides direct administrative sales support to one of the Financial Security Advisors located within the office in order to assist with their business needs. This position will manage additional support opportunities with advisors should they arise.



    • Support greater team/office with day to day sales support and operations functions
    • Provides administrative support to local team, including general office and premise responsibilities
    • Support office compliance measures; daily support with branch files and reports
    •  Key point of contact for business with customers at reception, on the phone and through general email
    • Provides mail, fax & courier support to office, along with general office oversight (MFD, supplies, troubleshooting, etc.)
    • Support the on-boarding & termination process for staff and advisors (keys, badges, Security Access Requests (SARs), setup, troubleshooting, desks)
    • General business support (forms, inquiries, find an advisor)
    • Performs CE credit processing (number, send out, file, etc)
    • Performs basic reporting for management and team as required
    • Manages day-to-day office expenses (ie. Bell, Shred-it, Novexco)
    • Provides general event support within office as required
    • Business processing, processing client payments and movement of money

    Qualifications and Competencies:

    • Operations or Sales Support related experience within Financial Services preferred
    • Strong business acumen and understanding of the sales process
    • Knowledge of general accounting practices
    • Post secondary education preferred
    • Skilled at building strong, collaborative relationships with multiple business partners across the region and country
    • Strong written, verbal and virtual communication skills
    • Tech-savvy individual willing to learn new skills and programs
    • Strong passion for working in a high performance, faced-paced sales environment
    • Ability to work well within a diverse team environment as well as a strong ability to work well independently
    • Ability to succeed and work well under pressure and within strict deadlines
    • Ability to work well with different personality styles
    • Self-starter who has the ability to be nimble and change direction when needed

     Discover your opportunity….Apply today!


    Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness facilities.  If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.


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