• Infrastructure Specialist (Filenet)

    Job Location CA-MB-Winnipeg | CA-ON-London | CA-ON-Greater Toronto
    Posted Date 2 weeks ago(1/2/2019 8:18 AM)
    Job ID
    Great West Life
    Job Category
    Information Technology
    Job Type
    Full Time
    Job Industry
    Financial Services and Banking, Insurance
    Career Level
    Posted End Date
  • Job Description

    Who we are:


    Great-West Life is a leading Canadian insurer, focused on improving the financial, physical and mental well-being of Canadians. For more than 125 years, our customers across Canada have trusted us to provide for their financial security needs and deliver on the promises we have made. Together with our subsidiaries London Life and Canada Life, we serve the financial security needs of 13 million people across Canada. At Great-West Life, we believe in improving the financial, physical and well-being of all Canadians. The foundation of our strategy is placing the customer at the centre of everything we do.  A key element of this strategy is transforming the customer experience.


    You will provide support for Filenet environments on Unix and Intel based platforms, performing second/third level support and acting as a technical resource for infrastructure and application projects, as well as creating and maintaining scripts to enhance our patching, build, and monitoring processes.  The ideal candidate would be skilled in Filenet administration, but a solid WebSphere knowledge would also be considered if you are willing to learn a new skill with provided training specific to FileNet.


    At our company, the customer is at the centre of what we do. We care about the financial, physical, and mental well-being of our customers and our staff.  Middleware Services is looking for innovative, collaborative candidates with the drive to continually learn, and who exemplify this customer centric approach in their work.


    What you'll do:

    • Work with project teams to implement enterprise content management infrastructure solutions and act as a SME for related technical infrastructure projects to ensure:
    • Operation is within the framework of enterprise architecture and technology standards
    • Systems are engineered to meet business service level expectations as well as adherence to corporate I.S. standards.
    • Day to day administration, configuration, and maintenance, including patching and code/content promotions.
    • Provide ‘level 2/3’ support for the Filenet environment including evening and weekend on call support on a rotational basis.
    • Conduct problem management for technical problems and issues.
    • Work with the team to drive efficiencies through automation and process improvements.

    Who you are:

    • Degree or diploma in a related discipline (computer science) or an equivalent combination of training and experience
    • 5+ years of FileNet P8 Administration, including sound knowledge of IBM Case Manager, Content Navigator, WebSphere Application Server, and Datacap
    • Familiarity with UNIX, Windows Server, LDAP, Active Directory
    • Familiar with the use of scripts for automation of operational procedures (eg. shell scripting, Jython, Powershell)
    • Knowledge of system management tools
    • Knowledge of security management principles
    • Strong analytical and problem-solving skills
    • Solid communication and interpersonal skills
    • Demonstrated ability to work effectively in a team environment

    What you’ll like about working here:


    We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.  We provide a total rewards package that is competitive and consistent with our core values. Our variable incentive and compensation programs support our performance culture by rewarding our high achieving teams and individuals. Our health and dental benefits are flexible and comprehensive to suit a variety of needs.


    We also offer an employee pension plan, a share purchase plan, group RRSPs, discounted home and auto insurance and preferential rates for home mortgages.



    Discover your opportunity….Apply today!


    Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness facilities.  If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.


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