• Infrastructure Specialist (Filenet)

    Job Location CA-MB-Winnipeg | CA-ON-London | CA-ON-Greater Toronto
    Posted Date 1 week ago(11/6/2018 11:31 AM)
    Job ID
    Great West Life
    Job Category
    Information Technology
    Job Type
    Full Time
    Job Industry
    Financial Services and Banking, Insurance
    Career Level
    Posted End Date
  • Job Description

    The candidate will provide support for Filenet environments on Unix and Intel based platforms, performing second/third level support and acting as a technical resource for infrastructure and application projects, as well as creating and maintaining scripts to enhance our patching, build, and monitoring processes.


    At our company, the customer is at the centre of what we do. We care about the financial, physical, and mental well-being of our customers and our staff. Middleware Services is looking for innovative, collaborative candidates with the drive to continually learn, and who exemplify this customer centric approach in their work.



    • Work with project teams to implement content management infrastructure services and act as a SME for related technical infrastructure projects to ensure:
      • Operation is within the framework of enterprise architecture and technology standards.
      • Systems are engineered to meet business service level expectations as well as adherence to corporate I.S. standards.
    • Day to day administration, configuration, and maintenance, including patching and code/content promotions.
    • Work with the team to drive efficiencies through automation and process improvements.
    • Provide ‘level 2/3’ support for the Filenet and CMOD environment including evening and weekend on call support on a rotational basis.
    • Conduct problem management for technical problems and issues.  

    Qualifications and Competencies:

    • Degree or diploma in a related discipline (computer science) or an equivalent combination of training and experience
    • Minimum 5 years’ experience within IT environment
    • Significant experience with system products such as:
      • IBM Filenet P8 (version 5.2.x to current),
      • IBM Case Manager,
      • IBM Content Navigator
      • IBM WebSphere Application Server,
      • IBM HTTP Server,
      • IBM Datacap,
      • IBM Content Manager on Demand (CMOD)
    • Familiarity with UNIX, Windows Server, LDAP, Active Directory
    • Familiar with the use of scripts for automation of operational procedures (eg. shell scripting, Jython, Powershell)
    • Knowledge of system management tools
    • Knowledge of security management principles
    • Strong analytical and problem-solving skills
    • Solid communication and interpersonal skills
    • Demonstrated ability to work effectively in a team environment


    Discover your opportunity….Apply today!


    Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness facilities.  If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.


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