• Enrolment Processor

    Job Location CA-QC-Montreal
    Posted Date 1 week ago(1/9/2019 2:14 PM)
    Job ID
    Great West Life
    Job Category
    Job Type
    Full Time
    Job Industry
    Financial Services and Banking, Insurance
    Career Level
    Posted End Date
  • Job Description

    The role of the Enrolment Processor is to establish and maintain employees’ and their dependants’ eligibility in an on-line environment, provide support and service to our clients.



    • Process and maintain employee/dependent certificate information for existing groups and other client requests in an online environment.
    • Determine whether insurance applications meet contractual provisions and the employee’s eligibility for various benefits according to the class & division structure
    • Update covered person file for changes in personal information
    • Use of Sparle's tool (create data entry form, upload employee's information on system)
    • Determine if special coding is required for particular files
    • Identify employee and/or dependent applications which require Medical Underwriting approval basing decisions on contractual & administrative provisions
    • Calculate the benefit amounts based on the employee’s profile
    • Analyze and resolve discrepancies identified from data integrity reports by updating various internal systems (EAS, BEN, PDD and Tandem) to ensure consistency
    • Communicate with GWL field staff and plan sponsors to obtain missing information required to process enrolment forms


    Qualifications and Competencies: 

    • Strong keyboarding skills
    • Ability to work with Word, Excel and Access applications.  Must have strong qualifications with Excel
    • Proven customer service skills
    • Excellent organizational skills
    • Thorough written and oral communication skills
    • Proven analytical and problem-solving skills
    • Ability to work well in a team environment
    • Previous insurance experience &/or post secondary education or equivalent 
    • Working knowledge of TOCS/TSO and EAS/BEN/PDD/Tandem &/or GroupNet is an asset
    • Bilingualism (French and English) is required


    Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check and will require your consent to fully participate in the process.


    Discover your opportunity….Apply today!



    Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days.  If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.


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