• Outsourcing Enrollment Coordinator (Temporary, Full-Time: 18-Month Maternity Leave Term)

    Job Location CA-MB-Winnipeg
    Posted Date 2 weeks ago(2/8/2019 11:50 AM)
    Job ID
    Great West Life
    Job Category
    Customer Service
    Job Type
    Temporary Full Time
    Job Industry
    Financial Services and Banking, Insurance
    Career Level
    Posted End Date
  • Job Description

    This position is responsible for populating multiple Group Enrollment systems for outsourced clients with employee/member data in accordance with the contractual provisions for each Outsourced client.   This includes maintenance of the employee data with reference to flexible benefit options, dependent data, beneficiary designations, and optional life approvals.  



    NOTE: This position is an 18-month (minimum) maternity leave term, to start mid-March, 2019 through to early-November, 2020.





    • Enroll members into appropriate benefit selections in accordance with clients benefit program
    • Consult with the plan administrator or member for benefit selection confirmation
    • Maintain member enrollment changes which include terminations, salary changes, division changes, address changes
    • Process lifestyle changes and handle evidence of insurability for increases of excess Life and Disability coverage
    • Prepare pre-enrollment and post-enrollment member information
    • Assist with member re-enrollment for outsourced clients
    • Determine the members eligibility for various benefits according to the class and division structure which are unique for each outsourced client
    • Update and maintain member CEFT information on EAS for automatic premium withdrawal from plan members bank account
    • Export member data to populate GWL Employee Benefit Statement system
    • Accurate tracking of time spent on enrollment duties by client for the purpose of client invoicing and recoveries

    Qualifications and Competencies:

    • Must be able to demonstrate efficient use of time management and organizational skills
    • Demonstrates a high level of Customer Service skills
    • Ability to communicate well (both verbally and written) with team members and with external clients/plan members
    • Ability and keen desire to work as part of a team as well as independently.
    • Ability to analyze problems, identify resolutions and make decisions based on analysis.
    • Experience within the Group Division would be a definite asset.
    • A working knowledge of the following systems would be an asset: Word, Excel, Outlook, Access,  PAS, EAS, TSO, Tandem, GroupNet for Plan Administration and GroupNet Flex
    • Ability to excel within a Purpose/Vision driven environment


    Discover your opportunity….Apply today!


    Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness facilities.  If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.


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