• Bilingual Client Service Representative

    Job Location CA-ON-London
    Posted Date 2 weeks ago(2/8/2019 12:11 PM)
    Job ID
    Great West Life
    Job Category
    Customer Service
    Job Type
    Full Time
    Job Industry
    Financial Services and Banking, Insurance
    Career Level
    Posted End Date
  • Job Description

    As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our customers. You will assist them by providing accurate information on our diverse products and services. This is a perfect opportunity to put your amazing customer service skills to use!

    Get the office hours you always wanted!

    The Client Service Centre operates from 8am to 8pm Monday to Friday, which means no late evenings and no weekends. We are closed on statutory holidays too!


    Get the most of our amazing benefits!

    We offer a challenging, team-oriented work environment, competitive income, and opportunities for professional and personal development and growth. Our benefits include a wellness account, an allocation for continuous training, and free insurance coverage for your family from the start. The office is in a central location and offers free parking.



    • Responding to client calls by providing accurate information regarding products and services offered through London Life, Great-West Life and Canada Life
    • Meeting established service targets and providing superior customer service
    • Maintaining a positive and professional approach with clients and the service team

    Qualifications and Competencies:

    • Excellent customer service skills
    • Strong communication skills in both French & English
    • A background in financial services is preferable
    • Post secondary education in business or finance related field is considered an asset
    • Eager to learn about investments or insurance
    • Ability to multi-task efficiently and pay close attention to detail
    • Excellent Microsoft Office skills and an ability to learn multiple other computer systems
    • Ability to work a rotating shift schedule between the hours of 8am to 8pm, Monday to Friday 

    Discover your opportunity….Apply today!


    Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness facilities.  If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.*LI-JB2


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