• UX Design Lead (Winnipeg)

    Job Location CA-MB-Winnipeg
    Posted Date 3 months ago(2/12/2019 5:17 PM)
    Job ID
    Great West Life
    Job Category
    Digital Services
    Job Type
    Full Time
    Job Industry
    Financial Services and Banking, Insurance
    Career Level
    Posted End Date
  • Job Description

    Our Story


    We are proud to announce that Canada Life will become our company brand under which our three companies service – Great West Life, London Life, and Canada Life.  


    Together, Great-West Life, London Life and Canada Life have been in the business of keeping promises for over a century. The new Canada Life brand combines the strengths of all three – so we can better deliver on our purpose: To improve the financial, physical and mental well-being of Canadians.


    We are excited about this journey. To find out more about our story, click here.


    Role Description


    We are looking for bright and passionate people to be founding members of Great-West Life’s new Digital Hub. Do you have a passion for creating compelling and meaningful digital experiences? Do you ALWAYS think about the customer first? Are you a creative problem-solver and communicator? Do you want to help lead the transformation of a company and an industry? If you answered a wholehearted yes to all these questions, we want to talk to you.




    Great-West Life is embarking on a transformation that will change the way we work and how we help our customers. In our Digital Hub, we are designing, coding and delivering new products improving the lives of millions of Canadians. We are changing the way a trusted institution operates by acting as a start-up, bringing human centered design, agile and modern web development practices to life. Our multi-functional teams of Designers, Developers, Scrum Masters and Product Owners all huddle together because we have an open, innovative and inclusive culture which is focused on us – talented individuals.




    As our Customer Experience & Design Lead you are responsible for three core activities:

    1. Defining requirements for a coherent and attractive user experience taking into account brand fit and data from other channels
    2. Creating task flows and high-fidelity artifacts representing system behavior (e.g., wireframes, prototypes, etc.)
    3. managing the user research plan and execution (e.g., conducting panels, surveys, interviews), and playing back the results to the hub.


    • Define the experience strategy facilitating work sessions with client teams and users to define key design goals and requirements
    • Auditing the landscape competitively and comparatively for inspiration as well as design ideas that can be utilized in the current design process
    • Lead the user experience and interface design efforts for the team, ensuring the delivery of a consumer quality product
    • Create mockups , wireframes and prototypes for both mobile and web pages
    • Conduct user research utilizing methods such as remote usability testing, A/B testing, 1:1 interviews, rapid contextual inquiries, etc. 


    • Experience in a Design Lead or , leading and coaching multifunctional teams of design strategists, researchers, UX/UI designers and visual designers
    • You have several years of experience designing delightful consumer quality products on both web on mobile platforms
    • You love to design clear and creative artifacts (e.g., task flows, wireframes, mockups and prototype)
    • Have visual design skills, including use of a diverse set of software (e.g. Invision, Adobe suite, Sketch, OmniGraffle, Balsamiq, Axure)
    • Experience with planning and conducting user research, user testing, A/B testing and rapid prototyping
    • Have solid knowledge and expertise in UX design, preferably in an Agile environment
    • Have strong communication skills with ability to articulate and optimize design based on the value to the user and the business

    Discover your opportunity….Apply today!


    Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness facilities.  If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.


    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.




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