• UX Architect

    Job Location CA-ON-Toronto | CA-ON-London
    Posted Date 7 days ago(5/14/2019 6:48 PM)
    Job ID
    Great West Life
    Job Category
    Digital Services
    Job Type
    Full Time
    Job Industry
    Financial Services and Banking, Insurance
    Career Level
    Years of Experience
    Posted End Date
  • Job Description

    Our Story


    We are proud to announce that Canada Life will become our company brand under which our three companies service – Great West Life, London Life, and Canada Life.  


    Together, Great-West Life, London Life and Canada Life have been in the business of keeping promises for over a century. The new Canada Life brand combines the strengths of all three – so we can better deliver on our purpose: To improve the financial, physical and mental well-being of Canadians.


    We are excited about this journey. To find out more about our story, click here


    Role Description


    This is your opportunity to help transform one of Canada's largest and most trusted companies and join the Digital Customer Experience unit of Canada Life.   You will become an integral part of a company going through a major rebranding initiative and a digital evolution.


    We are looking for a bright, energetic obsessed User Experience Architect that will design multiple complex sites, tools, and applications. Your innovative digital experiences will deliver on excellent end-to-end customer experiences and exceptional business value.    


    You ALWAYS think about the customer first and challenge traditional ways of thinking. You are a creative problem-solver with excellent storytelling skills. 



    • Contribute to the UX strategy and execution of our digital rebranding efforts; this includes a large site redesign and an amalgamation of digital experiences that drive increased engagement, usability and conversions.
    • Collaborate with business partners, stakeholders and internal teams to help turn business requirements, user needs and creative strategy into engaging experiences.
    • Assess and synthesize data from multiple sources (User research, digital analytics, seo, product) to develop efficient user scenarios, taxonomies, navigation systems, components, wireframes etc.
    • Perform and contribute to UX analysis methods (heuristic evaluations, usability testing, card sorting, task and experience mapping).
    • Create and effectively present UX artifacts (flows, sketches, wireframes, journey maps, prototypes, etc.) to stakeholders and teams.
    • Support the strategic design of customer experience solutions throughout the entire lifecycle of the product.
    • Think in terms of patterns, components and systems to support cross-product design consistency.
    • Stay current on emerging trends in user-centered methodologies, accessibility, UI design patterns, usability principles and web technologies.
    • Work collaboratively with a variety of teams (research, content, digital marketing, business owners, product owners, project managers) to provide and improve on the user experience of the product.


    Qualifications and Competencies:

    • 3+ years of professional experience in a UX/UI or Interaction Design role.
    • A demonstrable portfolio of work that exhibits your process for solving design problems.
    • Ability to be flexible on a team and work in an open, inclusive, diverse and collaborative environment.
    • Relationship builder who understands the importance working with stakeholders and teams towards a happy client and customer.
    • Excellent communicator with the ability to break down complex processes, problems and issues into simple effective solutions.
    • Detail oriented, organized and is able to manage time effectively.
    • Passionate about user experience and all things digital.
    • Experience with industry tools such as Sketch, InVision.  Experience with Axure is an asset.

    Discover your opportunity….Apply today!


    Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.



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